TERMS AND CONDITIONS

LXPERT CHALLENGE COMPETITION TERMS AND CONDITIONS

1. Instructions: please visit the competition page at www.lxpert.com/challenge, follow the instructions and answer 5 questions.

2. Entitlement: the entrants who answer all 5 questions correctly are given the opportunity to enter the prize draw.

3. Open and close date: please visit the competition page at www.lxpert.com/challenge for more information. Lxpert reserves the rights to extend the close date of the competition by no more than two weeks.

4. Prize: a brand new Apple iPad mini (Lxpert reserves the right to choose which model and colour). Lxpert does not offer cash alternative for any prize.

5. Entries: only 1 entry per person per campaign. If there is a breach of compliance by the entrants, Lxpert reserves the right to disqualify and remove the entries.

6. Equal chance: every entry has equal chance to win.

7. Selection: for each campaign, the winner is randomly selected from all entries. Each entry is assigned a number. A random number is generated by Microsoft Excel. The entry with a number that matches the random number is the winner.

8. Prize draw winner announcement: Lxpert will announce the result two weeks after the closing of the draw. The winner will be notified via email and post. The losers will be notified via email. Lxpert cannot guarantee the email will reach the entrant. Lxpert has no obligation to publish the winner list. The list can be made available if requested by the entrant. Care will be taken not to compromise the privacy of prize winners.

9. Winning expiry: if the winner does not respond by email or post within 30 days, Lxpert reserves the right to withdraw the entry and select another winner following the same process.

10. Geographic and age restriction: the competition is open to all UK residents (England, Scotland, Wales and Northern Ireland) aged 18 or over.

11. Copyright of the entries: Lxpert owns the copyright of the entries. Lxpert reserves the right to use winner’s name for promotional activity. When you enter the competition as an entrant, you are confirming that you agree to your name and photograph being used by Lxpert for promotional purposes following the competition.

12. Changes to these terms: we may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you. Lxpert reserves the right to change the terms and conditions of the competition without notice.

DISCOUNTS, REFERRALS, OFFERS AND REWARDS

Only one offer can be redeemed at any one time per booking.

Promotion leaflets with 20% discount offer

• The offer can only be redeemed by new customers only.
• The offer can only be redeemed for the first appointment of up to a duration of 3 hours.
• Subject to availability.

Promotion leaflets with £10 off offer

• The offer can only be redeemed by new customers only.
• The offer can only be redeemed for the first appointment.
• Subject to availability.

2016 Black Friday £10 off coupon offer

• Only one coupon can be used per booking.
• Coupons can be obtained from the Ipswich Star Black Friday 2016 supplement.
• Please present the coupon to the tutor / expert at the beginning of the appointment or at the time of booking.
• Each coupon can only be used once.
• Can't mix this offer with other offers.
• Subject to availability.
• Valid until 1st February 2017.
• Available in United Kingdom only.

Loyalty Reward Card

• You get 1 stamp per hour booking. If you book 1 hour, you get 1 stamp. If you book 3 hours, you get 3 stamps.
• Gather 9 stamps and get 1 hour free on your next booking.
• Can't mix this offer with other offers.
• The reward card is non-transferable.
• Subject to availability.

Promotion letter with free one hour IT help and advice service.

• Subject to availability.
• This offer is not transferable.

Tablet advice offer

• Subject to availability.
• Available in United Kingdom only.
• Subject to availability of IT experts in the local area.
• All prices are subject to change without notice. We honour the price quoted at the time of booking.
• Cannot be used in conjunction with any other offer or discount.

Tablet setup and learn offer

• Subject to availability.
• Available in United Kingdom only.
• Subject to availability of IT experts in the local area.
• All prices are subject to change without notice. We honour the price quoted at the time of booking.
• Cannot be used in conjunction with any other offer or discount.